Employee satisfaction (Contd..)

The industries have attained a maturity level, wherein supervisors and managers act like a coach in sports team. One of the responsibilities of the sports coach is to motivate the players to perform better. A coach understands and fixes the errors in the play field. They approach the sportsman as a friend and guide to succeed in the game. They constantly motivate the players to reach higher standards.

Here is the brief interview with NE Partiots Head coach bill Belichick

When asked who the leaders are in the locker room: "Every player that owns a jersey. I think each player is a shareholder on our team. Each player that comes to work with a good attitude, that works hard, that puts the team first and that pays attention to the details, provides leadership in their own way. It doesn't have to be a team speech, they don't have to be a captain, but if they bring that kind of attitude and work ethic to the team, then that's positive leadership. And each one of us has a little slice of that pie and has a little role in it."

Employee satisfaction

A big question in industry today. Does the employee gets satisfied by paying more money? Does the employer need to provide more medical benefits? Does the employer need to provide loans at moderate prices? There is no limit to question but the truthful answer is "it depends on the understanding between the employee and employer". Some employees may be happy with all the benefits that companies provide, but they might not be happy with policies. Some employees may be satisfied with the work but not happy with the benefits. so the underlying fact is that no one can define "What is an employee satisfaction".

Recently industries started few process where in the organization gets the feedback from its employees about the management, HR policies, finance etc., Companies derive a strategic planning to address the issue if there are any, improve the process or policies.

Even sometimes there will be a gap to this approach of attacking the issue of employee satisfaction. One of the approaches that impressed me and followed in industry is having one on one conversation with the employee. I've got a wonderful opportunity to work with managers who always appreciate to resolve the sub ordinates issues. More of these posts to follow ...

Analyse the problem well before attempting to fix it

Its a basic pattern in people, where they jump directly into fixing a problem rather than understanding completely about the problem. This is an interview on the topic Do you really know your problem?. Viewing the problem in different perspective and analysing at big picture provides a better solution almost always.

Powerful Marketing

You are not in the business unless your customers know what you are and what differentiates you from other competitors. A quote from Inc.Com "You may be the greatest company in the world. But if you dont know how to convey it to the customers, You may as well not exist". Inc.Com posted a article on Telling a good story in marketing .

The article stresses the importance of Consistency in marketing strategy and authenticity in what you tell to customers.

Microsoft's MVC pattern

MVC - Model, View and controller pattern is the pattern avaialable in VS2008 Package as a template. The pattern separates the presentation from business objects and its driven by controller. Controllers are set of classes which will interface with "Model" to fetch the business object and will generate the "Views" based on the user request for the page. Controllers are the handler for the page events.
Here is a link for the Scotts description of MVC pattern Link to Scott's MVC blog